Privacy Policy
Tera AI ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website at https://www.tera-ai.com (the "Website").
By using the Website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Information You Provide to Us
- Name, email address, and contact details
- Company name and job title (if applicable)
- Any content you submit via forms or communications with us
Information Collected Automatically
- IP address
- Browser type and version
- Pages visited and time spent on the Website
- Referring URL and other analytical data
This data is collected through cookies, Google Analytics, and other tracking technologies managed via Google Tag Manager.
How We Use Your Information
We may use the information we collect to:
- Provide and maintain our Website and services
- Improve user experience and Website performance
- Analyze traffic and usage trends
- Respond to your inquiries and provide support
- Ensure compliance with legal obligations
Google Tag Manager and Google Analytics
We use Google Tag Manager to organize and manage website tags efficiently. While Google Tag Manager itself does not collect personal data, it is used to deploy and manage third-party scripts, including Google Analytics.
We use Google Analytics to understand how users interact with our Website. Google Analytics collects information such as:
- Pages visited
- Time spent on pages
- Referring websites
- Browser and device information
- Anonymized IP addresses
Google Analytics cookies help us analyze traffic and improve the Website. Google may also use this data according to its own privacy policies.
You can learn more or opt out by visiting:
GDPR Compliance
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR), including:
- The right to access, update, or delete your personal information
- The right to object to our processing of your data
- The right to withdraw consent
- The right to lodge a complaint with a data protection authority
We process your information on the legal basis of:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate business interests
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Third-Party Services
We may share your information with trusted third-party service providers to help us operate our Website and deliver our services. These providers are contractually obligated to protect your information.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Your Choices
You can:
- Disable cookies through your browser settings
- Use browser extensions to opt out of analytics tracking
- Unsubscribe from marketing emails by clicking the "unsubscribe" link
- Contact us to access or delete your data
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Effective Date" at the top of this page or through other appropriate channels.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: legal@tera.earth